Open cases
Ops Portal
Case Queue
Prioritise health-risk cases, assign ownership, and keep disrepair progression visible from intake through survey and partner review.
Red-risk cases
2
Survey due
2
Partner queue
1
Assignment and Transition Preview
These controls simulate assignment and status updates in the UI only. No case state is written from this screen.
| Case | Issue | Status | Priority | Assignment | Milestones | Activity |
|---|---|---|---|---|---|---|
| RD-240981 Amira Hassan Southwark | Severe mould and penetrating damp 12 Bristle Row, Flat 4 | Survey Booked | Criticalred risk | Mara Singh Surveyor: Rita O'NeilPartner: Rina Patel | Next: 26 Feb 2026, 10:00 Notices open: 1Evidence: 29 | 24 Feb 2026, 14:45 Unread partner messages: 3 |
| RD-240994 Marcus Doyle Lambeth | Repeat leak from roof void 88 Abbeyway Court, Flat 11 | Notice Served | Highamber risk | Jon Park Surveyor: Andre VossPartner: Tom Keane | Next: 27 Feb 2026, 15:00 Notices open: 2Evidence: 18 | 25 Feb 2026, 08:30 Unread partner messages: 1 |
| RD-241017 Olivia Chen Camden | Unsafe bathroom flooring and structural movement 7 Kingsgate House, Flat 2 | Partner Review | Highred risk | Lewis Doran Surveyor: Mahmoud YusufPartner: Nadia Wells | Next: 28 Feb 2026, 09:00 Notices open: 0Evidence: 34 | 24 Feb 2026, 17:20 Unread partner messages: 2 |