Our Mission: help tenants secure safe homes, accountable repairs, and fair compensation where eligible.

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Office10 York Rd, SE1 7ND

Cookie Policy

How RentDoctor Uses Cookies

This policy explains the cookie and tracking technologies used on our website, why we use them, and how you can manage your preferences.

Last updated: 23 February 2026

Overview

What Cookies Do On This Site

Cookies help us maintain secure access, understand site performance, and improve delivery of relevant content and communication pathways.

  • Some cookies are essential and cannot be switched off
  • Non-essential categories can be controlled where consent tools are provided
  • You can also manage cookies directly from browser settings

Cookie Categories

Types Of Cookies We Use

C01

Strictly Necessary Cookies

  • Enable core site functions and secure session controls
  • Store cookie consent choices and privacy preferences
  • Support basic form submission and anti-abuse protections

C02

Performance Cookies

  • Measure loading behavior and technical performance issues
  • Identify page reliability trends and service degradations
  • Help prioritize fixes to improve user experience stability

C03

Analytics Cookies

  • Track pages viewed, navigation flow, and interaction events
  • Support aggregate reporting on engagement and usage patterns
  • Inform content and journey improvements across key pathways

C04

Functionality Cookies

  • Remember selected settings such as language preferences
  • Support continuity of user journey elements where applicable
  • Improve convenience by preserving non-sensitive preferences

C05

Communication Cookies

  • Measure effectiveness of campaign links and referral channels
  • Help ensure outbound communications remain relevant
  • Support suppression of repeated messaging where appropriate

C06

Third-Party Cookies

  • Set by approved service providers acting on our instructions
  • Used only for documented purposes in supplier agreements
  • Subject to contractual privacy and security requirements

Technology Types

Tracking Mechanisms Covered By This Policy

T01

Cookies

Small text files stored on your device to remember settings, preferences, and usage events.

T02

Local Storage

Browser-based storage used for non-sensitive preference persistence and interaction continuity.

T03

Pixels And Tags

Code snippets that help measure campaign and page interaction outcomes in aggregate form.

T04

Server Logs

Request logs that capture technical metadata for performance monitoring and security diagnostics.

Cookie Register

Representative Cookie Examples

Secure session identifier

Type: Strictly necessary

Purpose: Maintains secure request continuity and anti-abuse protections where session controls are required.

Duration: Session or short-lived

Analytics identifiers (for example _ga variants)

Type: Analytics

Purpose: Supports aggregate analytics reporting and journey analysis.

Duration: Up to 24 months

Campaign attribution parameters and storage keys

Type: Communication

Purpose: Associates inbound links with campaign source attribution in aggregate reporting.

Duration: 90 days

Your Controls

How To Manage Cookie Preferences

On-Site Consent Controls

Where consent controls are presented on the site, you can manage non-essential cookie categories directly. If controls are not shown, browser-level controls remain available.

Browser Controls

Most browsers allow cookie blocking, deletion, and per-site management. Blocking some cookies may affect core functionality, form behavior, or page performance.

Analytics Opt-Out

You can limit analytics technologies through browser privacy settings, approved opt-out tools, or by declining non-essential cookie categories where offered.

Do Not Track Signals

Our website may not respond to all browser Do Not Track signals due to inconsistent industry standards, but consent controls remain available where implemented.

Policy Contact

ops@rentdoctor.co.uk

Registered Office

10 York Rd, London, SE1 7ND, United Kingdom

Related Policy

For details on personal data processing, lawful bases, and data subject rights, see our Privacy Policy.