Acceptance Of Terms
By accessing this website or engaging RentDoctor services, you confirm acceptance of these terms and any referenced policies.
Our Mission: help tenants secure safe homes, accountable repairs, and fair compensation where eligible.
Terms And Conditions
These terms set out the legal conditions for website use and service engagement with RentDoctor.
Last updated: 23 February 2026
Interpretation
These terms apply to all website visitors and to organizations or individuals procuring RentDoctor services, unless superseded by a signed agreement.
Core Terms
By accessing this website or engaging RentDoctor services, you confirm acceptance of these terms and any referenced policies.
You must have legal capacity to enter binding agreements and, where acting for an organization, authority to bind that organization.
We may update these terms periodically. Continued use after updates take effect constitutes acceptance of the revised terms.
Service-specific statements of work, order forms, or contracts prevail over these website terms where conflicts exist.
Website Use
Service Delivery
RentDoctor provides operational support, workflow guidance, and implementation services as defined in written agreements.
Clients provide timely access, accurate information, and designated decision-makers needed to deliver agreed outcomes.
Delivery timelines may change if dependencies, approvals, or third-party inputs are delayed outside our reasonable control.
Website materials are general guidance and are not legal advice. Independent legal advice should be sought where required.
Legal Clauses
L01
All platform content, branding, templates, and documentation remain RentDoctor property or licensed assets unless expressly stated otherwise.
L02
Both parties must protect non-public business, operational, and personal information and use it only for agreed lawful purposes.
L03
To the maximum extent permitted by law, RentDoctor excludes indirect or consequential loss and limits aggregate liability to fees paid for affected services.
L04
Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or liabilities that cannot be lawfully excluded.
L05
You agree to indemnify RentDoctor against claims resulting from unlawful use of the site, rights infringement, or breach of these terms.
L06
We may suspend or terminate access for material breach, security risk, or unlawful activity, subject to contractual obligations.
L07
Neither party is liable for delays caused by events beyond reasonable control, including outages, disasters, or governmental actions.
L08
If any clause is unenforceable, remaining clauses remain in effect. Failure to enforce a right is not a waiver of that right.
ops@rentdoctor.co.uk
10 York Rd, London, SE1 7ND, United Kingdom
These terms are governed by the laws of England and Wales, with disputes subject to the courts of England and Wales unless otherwise agreed.