Our mission: help tenants document unsafe homes, pursue accountable repairs, and understand practical next steps.
Editorial Policy
Our editorial process is designed to keep tenant-facing information sourced, current, clear about its limits, and careful with real case records.
Editorial Standard
RentDoctor publishes practical information and local-only tools to help tenants organise repair records and understand common routes. It does not publish individual legal, medical, or surveying advice, decide liability, assess legal merits, or guarantee an outcome.
Last reviewed by RentDoctor Editorial Review on . The next scheduled review is .
E01
We prioritise current GOV.UK publications, legislation and regulator or ombudsman guidance. We also use established tenant-support organisations where their practical guidance adds useful context. Sources are listed on the resource and linked at the point of important legal, timing, or statistical statements.
E02
RentDoctor Editorial Team prepares the content and RentDoctor Editorial Review checks clarity, source alignment, jurisdiction, dates, safety wording, and the boundary between general information and individual advice. These labels do not mean that a solicitor, doctor, surveyor, or regulated claims professional reviewed the page unless a future page states that fact expressly.
E03
Each guide and tool has a visible last-reviewed date. General resources are scheduled for review at least every six months, case studies are checked quarterly, and time-sensitive material can have an earlier mandatory deadline. A review date records an editorial check; it is not a guarantee that no source changed afterwards.
E04
Readers can report a possible error using the correction link shown on reviewed resources. We check the cited source, update substantive errors, record a new reviewed date where appropriate, and avoid silently changing a material legal or safety statement.
E05
Published case studies are verified against RentDoctor records before publication. Names, precise locations, property details, dates, household details, landlord identifiers, and other identifying facts are removed, generalised, or changed. The published account is limited to the practical lesson and does not predict another tenant's result.
E06
AI tools may assist with research organisation, drafts, accessibility checks, or quality assurance. A human editorial review is required before publication. AI output is not treated as a source, and sensitive tenant material is not placed into editorial AI workflows without an approved purpose and data-handling basis.
Information Boundary
“RentDoctor Editorial Review” is an internal editorial standard. It does not imply professional legal, medical, surveying, or regulated claims-management approval. Where professional review is introduced in the future, the page will identify the reviewer, role, scope, and date accurately.
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