Our Mission: help tenants secure safe homes, accountable repairs, and fair compensation where eligible.

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Office10 York Rd, SE1 7ND

Account Deletion

Request deletion of your RentDoctor account

Use this page to ask us to delete your RentDoctor app account and associated case data. We may contact you to confirm identity before deletion is completed.

This public page is provided for app store and privacy compliance, so you can find the deletion pathway even if you cannot access the app.

Deletion Scope

What Your Request Covers

Step 01

Submit your request

Share the contact details you used in the app so we can locate the correct account and case records.

Step 02

Identity confirmation

If needed, we will contact you to confirm identity before we remove account-linked data.

Step 03

Deletion completion

Once confirmed, we will process deletion subject to any legal, fraud-prevention, or retention duties explained in our privacy policy.

We may contact you to confirm identity before deletion is completed. If you need urgent help, email ops@rentdoctor.co.uk.