Tenant First
Every action starts from resident safety, health impact, and the need for dignified living conditions.
About Us
We Help Tenants Move Disrepair Cases From Neglect To Resolution
RentDoctor exists to improve the standard of living for tenants in poorly maintained properties by combining practical evidence work, formal escalation, and legal support.
Need A Rapid Overview?
Book A 30-Minute Tenant Case Walkthrough
We will review your issue, explain your options clearly, and map a practical escalation pathway tailored to your case.
Who We Are
Tenant Disrepair Specialists Focused On Real-World Outcomes
We work with tenants, landlords, managing agents, and legal partners to ensure serious disrepair cases are evidenced properly, escalated correctly, and followed through to meaningful resolution.
- Specialist support for mould, damp, leaks, and structural issues
- Guided repair history and missing-information prompts
- Organised records that can support independent advice where needed
Our Values
How We Run Every Tenant Case
Evidence Integrity
We build robust evidence timelines so landlords, agents, and legal teams can see clear facts and required actions.
Accountability
We track what was reported, who was notified, and what was or was not done at each stage.
Resolution
Our goal is to help tenants explain unresolved repairs clearly and prepare useful information for the next appropriate organisation.
Case Journey
Typical Milestones From Report To Resolution
01
Case intake and urgency screening
02
Evidence gathering and timeline construction
03
Structured repair, notice, access, and impact history
04
Formal landlord or agent escalation with deadlines
05
Case-preparation support without automated eligibility decisions
06