Our mission: help tenants document unsafe homes, pursue accountable repairs, and understand practical next steps.

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Emailops@rentdoctor.co.uk
RentDoctor
Start My Case

Start here

Tell us what is happening in the way that works for you.

You can ask for a callback with a short form, or use our guided case starter to organise the key details now.

RentDoctor is a support and case-preparation platform. We do not provide legal advice or decide whether a legal claim will succeed.

Two ways to begin

Choose the level of detail that suits you today.

Around 2 minutes

Ask for a callback

Share your contact details and the main problem in your home. A member of the team will get back to you within one business day.

  • No account needed
  • A short description is optional
  • Best when you would rather speak to someone
Complete quick form

Around 7 minutes

Build a guided case starter

Work through a clear seven-step guide that organises your property, landlord, repair history and impact information for review.

  • Secure email verification
  • Save and resume for seven days
  • Best when you have details ready now
Guided starter temporarily unavailablePlease use the quick callback form while secure email delivery is being prepared.

Quick callback

Share the essentials. We will take it from there.

This is the shorter option. Tell us the main issue and how you prefer to be contacted. The description is optional.

Response windowWithin one business day
Preferred contact method

We respond within one business day. For an immediate health or safety risk, contact the emergency services or your local authority.

Is anyone in immediate danger?

Contact the emergency services for an immediate threat to life. For an urgent housing hazard, contact your landlord and local authority as soon as possible.